Course description

Upon course completion, students will be equipped to confidently navigate the flight attendant selection process with airlines. They will possess a robust understanding of the industry, combined with the right demeanor, ensuring they stand out amidst the vast pool of aspirants aiming for a flight attendant career.

The course delves into nuanced aspects of the airline world, including aircraft types, in-flight safety protocols, and onboard emergency equipment. This equips students to handle challenging scenarios with confidence, poise, and proficiency.

A key component of the flight attendant role is delivering exemplary in-flight customer service. The course, therefore, emphasizes defining and understanding the nuances of superior customer service.

Importantly, this instruction is facilitated by active experts from the airline sector.

Objectives

Cultivate interpersonal skills and acquire the knowledge essential for a flight attendant role.

Equip students to excel in the interview process for flight attendant positions.

Duration

55 hours

Schedule

January 2, 2024  (French, Monday to Friday)

January 20, 2024 (French, on Saturday)

January 28, 2024 (English, on Sunday)

April 6, 2024 (French, on Saturday)

May 20, 2024 (French, Monday to Friday)

May 25, 2024 (French, on Saturday)

August 5, 2024 (French, Monday to Friday)

Content

Introduction to the travel industry

Lexicon as per Transport Canada

Responsibilities of the flight attendant

City and airport codes

In-flight Service

Introduction to the world of aviation and government regulation

Hazardous materials and security measures

Geopolitics and flight safety

Phonetic Alphabet used in aviation

Aircraft specifications and onboard emergency equipment

Preparing for the interviews and selection process